Kaon HVMP Supported Platforms
Applications created for the Kaon High Velocity Marketing Platform (Kaon HVMP) will run on the following browsers:
- Latest Edge
- Latest Chrome
- Latest Firefox
- Latest Safari
- Most apps: Latest Internet Explorer (IE11) until August 17, 2021
(note that some apps cannot support IE11 at all, because of limitations in the size of 3D scenes it supports)
The browser must be running on a device with a 3D graphics system that the browser supports. Some older or low-end graphics cards or chips may be supported by some browsers and not by others.
Generally speaking, the supported operating systems are:
- Windows 7 or later
- Mac OS X 10.14 or later
- Many linux distributions
- Chrome O/S
- iOS 13 or later
- Android 8 or later
However, operating system support entirely depends on the browser used, and what that browser officially supports.
On mobile, support in a browser depends on the hardware and operating system, and the browser used:
- iOS 13 or later on all devices
- Chrome and Firefox in Android 8 or later on devices with higher-end 3D chips
In addition to browser deployment, the applications can be hosted in Native applications (for offline use) for:
- iPad Air or later
- iPhone 5s or later
- Many Android phones
- Kaon v-OSK and Kaon v-OSK MT
- Kaon v-Rack
- PC running Windows 7 or later
- Mac running OS X 10.14 or later
In all cases, mobile devices must be running the latest version of the operating system. In particular, Android phones must be running 8 or later.
Note that due to the extreme variety of Android phones available, and the changes made to phones and the Android O/S itself in certain geographies and by some wireless carriers, Kaon cannot guarantee the application will work on any given Android phone.
On the desktop, up-to-date 3D drivers are required, and some very low-end 3D chips may not be supported. Sometimes browsers will "blacklist" 3D chips (GPUs) because of security or performance issues, and in these cases, the apps will not work on those browser/GPU combinations.
When rolling out Kaon applications to a field sales force, be aware of these general guidelines.
Kiosk: High performance touch-screen system suitable for use at trade shows, app running in Kiosk Mode
Recommended: Will run any Kaon application well
Minimum: Most applications will work, but refresh rates (FPS) may be sluggish
- When running on a "Minimum" system, we recommend that the Kaon application be the only program running
- Some lightweight applications may work on systems below the minimum specifications
- Some more visually rich applications may not work well enough on minimum specification systems to meet user needs
Kiosk: i5 7th generation or later
Recommended: i5 7th generation or later
Minimum: i3 or equivalent
Kiosk: NVIDIA GTX 1080 or better / AMD Radeon RX Vega 64 or better
Recommended: Any discrete NVIDIA or AMD GPU
Minimum: Intel HD Graphics 615
Kiosk: 20GB free
Recommended: 20GB free
Minimum: 10GB free
Kiosk: Windows 10, latest version
Recommended: Windows 10 or MacOS 10.14
Minimum: Windows 7 or MacOS 10.13
Kiosk: 1920x1080p Touch screen supporting at least 2-touches compatible with Windows 10
Kiosk: Required only for updates, analytics, and voice-control. Not needed if these are not required.
Recommended: Wired internet recommended at install time, not required in normal operation
Minimum: WiFi internet access at install time, not required in normal operation
Kiosk: Bluetooth keyboard/mouse needed for install or maintenance, not required in normal operation
Recommended/Minimum: All standard devices supported