Kaon HVMP Supported Platforms

Applications created for the Kaon High Velocity Marketing Platform (Kaon HVMP) will run on the following browsers:

- Latest Edge

- Latest Internet Explorer (IE11)

- Latest Chrome

- Latest Firefox

- Latest Safari

The browser must be running on a device with a 3D graphics system that the browser supports. Some older or low-end graphics cards or chips may be supported by some browsers and not by others.

Generally speaking, the supported operating systems are:

- Windows 7 or later

- Mac OS X 10.14 or later

- Many linux distributions

- Chrome O/S

- iOS 13 or later

- Android 8 or later

However, operating system support entirely depends on the browser used, and what that browser officially supports.

On mobile, support in a browser depends on the hardware and operating system, and the browser used:

- iOS 13 or later on all devices

- Chrome and Firefox in Android 8 or later on devices with higher-end 3D chips

In addition to browser deployment, the applications can be hosted in Native applications (for offline use) for:

- iPad Air or later

- iPhone 5s or later

- Many Android phones

- Kaon v-OSK and Kaon v-OSK MT

- Kaon v-Rack

- PC running Windows 7 or later

- Mac running OS X 10.14 or later

In all cases, mobile devices must be running the latest version of the operating system. In particular, Android phones must be running 8 or later.

Note that due to the extreme variety of Android phones available, and the changes made to phones and the Android O/S itself in certain geographies and by some wireless carriers, Kaon cannot guarantee the application will work on any given Android phone.

On the desktop, up-to-date 3D drivers are required, and some very low-end 3D chips may not be supported.

When rolling out Kaon applications to a field sales force, be aware of these general guidelines.

Definitions:

Kiosk: High performance touch-screen system suitable for use at trade shows, app running in Kiosk Mode

Recommended: Will run any Kaon application well

Minimum: Most applications will work, but refresh rates (FPS) may be sluggish

Notes:

- When running on a "Minimum" system, we recommend that the Kaon application be the only program running

- Some lightweight applications may work on systems below the minimum specifications

- Some more visually rich applications may not work well enough on minimum specification systems to meet user needs

CPU:

Kiosk: i5 7th generation or later

Recommended: i5 7th generation or later

Minimum: i3 or equivalent

GPU:

Kiosk: NVIDIA GTX 1080 or better / AMD Radeon RX Vega 64 or better

Recommended: Any discrete NVIDIA or AMD GPU

Minimum: Intel HD Graphics 615

DRAM:

Kiosk: 8GB

Recommended: 8GB

Minimum: 4GB

HDD:

Kiosk: 20GB free

Recommended: 20GB free

Minimum: 10GB free

O/S:

Kiosk: Windows 10, latest version

Recommended: Windows 10 or MacOS 10.14

Minimum: Windows 7 or MacOS 10.13

Display:

Kiosk: 1920x1080p Touch screen supporting at least 2-touches compatible with Windows 10

Recommended: 1080p

Minimum: 720p

Network:

Kiosk: Required only for updates and analytics. Not needed if these are not required.

Recommended: Wired internet recommended at install time, not required in normal operation

Minimum: WiFi internet access at install time, not required in normal operation

Keyboard/Mouse:

Kiosk: Bluetooth keyboard/mouse needed for install or maintenance, not required in normal operation

Recommended/Minimum: All standard devices supported